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HPL — CHAPTER 23 · NOTES

Stress, Arousal & Fatigue

by Capt. Pankaj Pahil

Human Performance & Limitations · Module I — Rhythms & ResilienceStress, Fatigue & Arousal

Chapter 23 — The well-being of operational personnel: arousal and performance, the sources and effects of stress, environmental tolerances, managing stress, life-event scoring, and the danger of acute and chronic fatigue.

BookHuman Performance & Limitations
AuthorCapt. Pankaj Pahil
ExamDGCA CPL / ATPL — HPL
Chapter23 of 26 · Module I
A fatigued, stressed pilot
Plate 23.0 — Stress sharpens the mind — until it doesn't. Beyond the peak, attention narrows and fatigue erodes every margin.

22. Stress Tolerance, Fatigue & Arousal — Well-Being of Operational Personnel

What this section covers Stress, arousal, fatigue, environmental tolerances, life stress scoring, stress management, and the arousal-performance relationship.

Three of the many factors which may influence the well-being of operational personnel are:

  1. Stress and fatigue
  2. Body rhythm disturbance
  3. Sleep deprivation or disturbance

Other factors affecting physiological or psychological well-being include: temperature, noise, humidity, light, vibration, workstation design and seat comfort.

22.1 Stress, Arousal and Performance

The different stress levels generated within individuals by a particular stressor will differ. A moderate level of stress may improve performance. Stress promotes an increase in physical strength rather than promoting mental performance.

  • The response of a person to the event or circumstances to which he is exposed is known as arousal.
  • Arousal is a measure of a person's readiness to respond effectively to a given stress factor.
  • Personality, character, training and experience will influence levels of arousal in a given individual.

22.2 The Effects of Stress

The stress response and its effects
Figure 23.2 — The stress response: the fight-or-flight surge and its physical, cognitive and behavioural effects on the pilot.

In an active, outward-going, highly trained person, too little stimulation or stress arousal will lead to the onset of boredom and even drowsiness. An introspective, under-confident person, if highly aroused, might be unable to function at all — even in circumstances that he is competent to deal with.

22.3 Stress Factors (Stressors)

Stress factors are cumulative. Stress occurs under various conditions:

  • Pilot must revise his plan of action and does not immediately have a solution
  • Inexperienced pilots when situational demands exceed their individual capabilities
  • Pilot is convinced he will not be able to find a solution to the problem
  • Physiological factors — hunger, thirst, pain, lack of sleep, fatigue
SOP — Key to Reduced Workload Thorough flight planning is the key to reducing cockpit workload.

22.4 Environmental Tolerances

Temperature, pressure, humidity, noise, time of day, light and darkness can all be reflected in performance and also in well-being. Heights, enclosed spaces, and a boring or stressful working environment can also influence performance.

22.5 Managing Stress

Recognising stress, accepting it and developing a coping strategy is essential for stress management. Training and experience help to ward off stress and high levels of arousal. Successful completion of a stressful task will reduce the amount of stress experienced when a similar situation arises in the future.

SOP — Stress Self-Management To avoid stress, know your limits and fly well inside them. If you are aware that you are under stress, consider whether it would not be wiser for you to stay on the ground rather than to fly when you are not up to it. Make sure that cockpit housekeeping is of a high order and that all documents, charts and associated equipment are appropriately stored and accessible. High-quality headsets will reduce cockpit noise levels. Temperature can often be regulated using the cabin heating or ventilation system.

22.6 Life Stresses — Psychological Scoring

Pilots suffering from life stress should be aware that this can affect their concentration and performance when at the controls of an aircraft. The descending order in which the factors affect a person:

Death of spouse/child → Divorce → Marital separation → Death of a close family member → Injury / illness → Marriage → Loss of job → Retirement → Pregnancy → Sexual problems → Birth → Change of financial status → Siblings leaving home → Change of eating habits → Change of residence → Loan/debt/mortgage → Vacations → Minor violations of law.

Life EventScore
Death of a spouse or partner100
Divorce73
Marital separation65
Death of a close family member63
Personal injury or illness53
Loss of job47
Retirement45
Pregnancy40
Sexual problems40
Son or daughter leaving home29
Change of residence20
Bank loan or credit card debt17
Vacation13
Minor law violation11
Cumulative ScoreInterpretation
< 60Free of life stress
60 – 80Normal life stress
80 – 100High life stress
> 100Under serious life stress

Note: such schemes need to be treated with caution because of wide individual variability.

22.7 Indications of Stress

Stress causes: mental blocks, confusion, channelized attention, resignation, frustration, rage, deterioration in motor coordination, high pitch voice and fast speaking.

Easily Observable Indications of Stress Perspiration, flushed skin, dilated pupils and fast breathing.

22.8 Tiredness and Fatigue

Acute versus chronic fatigue
Figure 23.3 — Fatigue: acute fatigue is fixed by rest; chronic fatigue builds over time and is far more dangerous.

Tiredness and fatigue, though related concepts, differ in their long-term physical effect on the body. To deal with normal tiredness it is sufficient to ensure that periods of activity and periods of restful sleep comply with the normal pattern for a person's age and physical condition.

Ordinary tiredness results from normal physical and/or mental exertion over a normal waking period. If a person is tired, a good night's sleep is the only requirement for that person to be fit the following morning.

Definition — Fatigue Fatigue is a very deep tiredness due to the cumulative effects of a stressful lifestyle and/or living and working environment.
  • The effects of fatigue can be insidious.
  • They can creep up slowly on the sufferer.
  • The sufferer may be unwilling to recognize or admit that he is suffering from fatigue.
  • Tiredness and fatigue can kill, but fatigue is harder to recognize.

Causes of Fatigue

  • Long-term ill health, either physical or mental
  • Regular sleep deprivation, for whatever reason
  • High levels of stress and/or anxiety over a prolonged period
  • A disturbed body cycle (e.g. jet lag, changing work shift patterns)
  • Long-term difficulties in personal or work-based relationships
  • A stressful living and/or working environment (e.g. high levels of noise, or unreasonable physical or mental demands)

Symptoms of Fatigue

  • Memory lapses
  • Frequent mistakes in speech and actions
  • Rapid changes of mood
  • Diminished awareness
  • Tiredness
  • Lack of coordination

Minimum Self-Help Program

  • Accept the fact that you are fatigued
  • Eat a balanced diet and healthy food
  • Try to take the stress out of your life
  • Make sure that you get regular, undisturbed sleep
  • Avoid alcohol and caffeine
  • Always consult a doctor

22.9 Arousal

Arousal is a major aspect of many learning theories and is closely related to other concepts such as anxiety, attention, agitation, stress and motivation.

Arousal LevelEffect
Low ArousalIn cruise, attention can wander; information missed or misinterpreted
Optimum ArousalCentral Decision Maker at its most efficient. Lower for difficult/cognitive tasks; higher for tasks requiring endurance and persistence
High Arousal (Overload)Real danger of attention becoming narrowed
The arousal–performance curve
Figure 23.1 — Arousal and performance (Yerkes–Dodson): too little brings boredom, too much narrows attention; performance peaks in the middle.
Exam Tip — Stress Promotes… Stress promotes an increase in physical strength rather than mental performance. A moderate level of stress may improve performance.
✦   END OF CHAPTER 23   ✦

Capt. Pankaj Pahil  |  Human Performance & Limitations  |  Chapter 23 — Stress, Fatigue & Arousal  |  CPL · ATPL · DGCA HPL

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Capt. Pankaj Pahil

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